Please include a copy of the following paperwork with your samples AND also send us a copy separately (by email if possible)
AQIS Permit: please email us to request a copy of our current import permit
Sample Submission Form (UPDATED Dec 2020): download Sample Submission Form
In light of the COVID-19 pandemic, the WHO have released a new Interim Guide. In it, they request that laboratories notify WHO Collaborating Centres on whether the samples submitted have been tested for SARS-CoV-2. We have therefore modified our sample submission form to reflect this.
Please ensure you use this new form for shipping
When filling out the Sample Submission Form, please provide as much information as possible (including relevant patient data), as this will greatly assist us in processing the samples.
Both clinical specimens and viral isolates should be stored at -70°C and shipped on dry ice. (The viruses will not survive if they are stored at -20°C and shipped on wet ice.) Please minimise the number of times that clinical specimens are freeze-thawed.
If sending viral isolates, please send 1-2ml of isolate.
For clinical specimens, it is ideal to send at least 0.5-1ml of specimen (and more if possible). However if this is not possible, please send whatever volume you can provide.
Samples should be sent in clearly labelled neoprene tubes with leak-proof caps. If your samples are frozen and in leak-proof tubes, wrapping in parafilm should not be necessary. Please ensure that your labels are securely fastened and not at risk of falling off or being erased while being shipped – if possible please use non-erasable ink.
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